Privacy Policy

Velora Hotels & Resorts respects your privacy and is committed to protecting any personal information you share with us.


1. Information We Collect

We may collect the following information when you contact us:

  • Name
  • Phone number
  • Email address (if provided)
  • Any details shared through WhatsApp, call, or enquiry forms

This information is collected only when you voluntarily provide it.


2. How We Use Your Information

Your information is used to:

  • Respond to enquiries and booking requests
  • Provide details about rooms, availability, and services
  • Improve our communication and guest experience

We do not use your information for unsolicited marketing.


3. Sharing of Information

We do not sell, trade, or share your personal information with third parties.

Your information may only be shared if required by law or for basic operational purposes (such as communication services).


4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure.


5. Cookies and Website Usage

Our website may use basic cookies or analytics tools to:

  • Understand website usage
  • Improve performance and user experience

These do not collect personally identifiable information.


6. Third-Party Links

Our website may include links to third-party platforms such as:

  • Google Maps
  • WhatsApp

We are not responsible for the privacy practices of these platforms.


7. Your Consent

By using our website or contacting us, you consent to this Privacy Policy.


8. Updates to This Policy

This policy may be updated from time to time. Any changes will be posted on this page.


9. Contact Us

For any questions regarding this Privacy Policy, you may contact:

Velora Hotels & Resorts
Nadugani Hills Border
Kerala – Tamil Nadu Route

📞 Phone: +91 800 600 7876
📧 Email: info@velorahotels.in


Last updated: 21st March 2026